Refunds

STEADY is sold by Karolis Cibiras, individual activity certificate No. 1473491, activity code 621090, Kaunas. If the files were not useful, you can have the payment back. Ask within 14 days of the charge. We refund the amount on the Stripe receipt for that order, in the currency Stripe charged.

How to ask

Write from the email you used at checkout to info@steadystate.page. Include the product name or the Stripe receipt. You do not have to send the PDF back. There is nothing physical to return.

What happens next

We mark the order refunded and close the download link, including any downloads still left on it. Stripe sends the money back to the same card. The time to appear on the card depends on the bank, not on this shop.

One refund covers that order. A bundle refund covers the whole bundle, not one PDF inside it. Asking after 14 days, or asking again for an order already refunded, does not start a second refund.

The license limits are on the terms page. What we store about the order is on the privacy page.